Company
Hims is telehealth company with direct to consumer prescriptions
Products
Hims offers direct to consumer prescription products.
Main Product Lines (% from Q2 2020)
- Sexual Health (57%)
- ED, PMJ, STD
- Hair, derm, other (35%)
- Hair: Prescription minoxidil and finasteride
- Derm: Prescription retinol
- Wholesale (7%)
- non prescription
- Mental Health( ?)
- Anxiety & depression
- Online therapy
- Women’s Health (?)
- Prescription birth control
- Primary care
- $39/visit
I was not able to find a recent breakdown of Hims product lines and I would be interested to see how their other segments are performing. In a recent Q3 earnings call, the CEO says that the mental health segment has doubled.
Currently, Hims does not take health insurance.
Business Model
- Hims offers tele consults for prescription drugs and sends them directly to customers
- 50% of order volume fulfilled from Ohio center (rest is fullfilled by 3rd party)
- 332 Licensed providers for consults
- They have nurse practitioners capable of prescribing some of their products
- 4.6MM telehealth consultations since launch
Core Metrics
- Revenue (Q3 21): 74M
- F22: $264M
- Online (Q3 21): 72M
- Wholesale (Q3 21): 2M
- Gross profit: 47M
- Gross margin: 78%
- Revenue (F21): 251M expected
- Net Orders (Q3 21): 968k (+37%)
- AOV (Q3 21): $74
- Subscriptions: 551k (+76%)
- 80% of customers are first time buyers
- 88% long term retention
- Marketing Spend = 67%
- Selling, G&A = 55%
- Operating loss = -23%
Partnerships
Celebrity Brand Ambassadors
- Miley Cyrus (46.3M Twitter followers)
- Jennifer Lopez (45M Twitter followers)
- Rob Gronkowski (3.1M Twitter followers)
Analysis
Hims has a very compelling business model and vision. I believe in their mission to become a complete healthcare platform and change how people approach healthcare.
Hims has been a very fast growing DTC startup growing from $0->$100M in revenue in 2 years. They have scaled efficiently and continue to grow into new segments.
I think if Hims is able to accept insurance, they can break out in the primary care market. $39 out of pocket for a consult seems prohibitively high.
I believe Hims is quite undervalued with its high growth (+80% YoY), high subscription revenue (91% online subscription) and high gross margins (78%). While it currently trades at 8.5x revenue multiples, Hims has a lot of upside when investors finally wake up. If Hims is able to maintain its margins, growth rate and vertical expansions, we could see Hims become a 20B (10x upside) healthcare disruptor in 3 years.